• Enter your email address to subscribe to this blog and receive notifications of new posts by email.

    Join 848 other followers

  • Karen Kallets Twitter

  • Recent Posts

  • Top Clicks

    • None
  • Pages

  • Top Posts

  • Categories

  • Recent Comments

    Shana on How can you get your blog inde…
    Quentin on Blogging Mistakes for Beg…
    Adell on What other blogs are saying ab…
    Jackie on Ping-O-Matic is your one stop…
    Hermine on What other blogs are saying ab…
    Ans on Tools for creating business we…
    Harris Ferencz on 2010 Marketing Plans: Facebook…
    Kevin Moreland on How can you get your blog inde…
    Twitter on Retweeting your own tweet…
    spam filtering on How can you get your blog inde…
    tweet on Retweeting your own tweet…
    Rich on 5 Best Printer Friendly WordPr…
    rtyecript on How can you get your blog inde…
    cp cheats on How can you get your blog inde…
    cp cheats on Ping-O-Matic is your one stop…
  • Archives

Web platforms: Reintroduction of basic website feature functions and benefits

Ebay had an ad on Facebook for EBay fashion that caught my eye.  It caught my eye because back in the day, I used Ebay quite a bit.  Now not at all. 

I  just posted some furniture on Craig’s list and got no response.  I used to get it sold that day. 

Plaxo use to be my digital address book, now I do not even open their emails. 

I don’t even know my MySpace log in, nor have I used it in years.

So what is going on?  I have created a lot of litter on the digital highway with my usage. Self created, but none the less add to a CMO’s marketers dilemma.

My thought is that even the most famous websites or platforms need to reintroduce themselves frequently to their current user base.  The key driver is to reintroduce what they do, how to do it and why they are still relevant.  The basic 101 of the site. 

Most marketers as of late have been focused on organic optimization of the website and content, which is great, but have forgotten the basics of if and when they find you, they better know how to use you and why to use your site.

I still  have preconceived ideas about Ebay based on my last use.  They have may changes dramatically, yet I still shy away from getting reintroduced. Nor has Ebay even tried to re-engage me. Running a sale is different from reintroducing me to how to use the site.

Google Marketplace has miss stepped over and over again.  I was a huge loyalist, then they because so complex that it drove out all small business with having to add ownership tags that drove out most who do not have in-house web techs. Now they are charging per click to make money off the big brands.

 As compared with Amazon market place, which still has some bugs to work out, but which I sing their praises every day.

As the CMO, dig a little deeper with your team. Look at your own website.  Is traffic up or down, not net new traffic, your returning traffic.  Why are they using your site, what are they doing, what are they not doing. Most sites are designed for net new, not returning visitors.

Returning visitors need  their own path of re-education on how to use the site, whats new, what is familiar. Just as same store sales is critical for brick and mortar, it is critical to activate those who are returning.

The digital road is littered with use and disuse.  What state is your website or platform in? What are your returning customers needing?

These simple questions could improve conversion 10% and who would not want that these days.

Advertisements

How to use Ping.FM to be able to update all your social statuses from one place.

Looking for ways to streamline the updates and set ups for your social media programs? The Social Media Guide  blog recently did a very good and detailed review of Ping.FM. I am always looking for ways to multi task in the social media world and this is a very good solution to issues all CMO’s face when it comes to updates and changes and how to get them on each and every social media tool we use in our marketing mix.

You or your team spend hours filling in profiles, joining groups,updating statuses as the list of social media tools grow in your marketing mix. So check out this option and the detailed instructions that they gave us.

How to use Ping.fm

Ping.fm, Social Media — By Matthew Tommasi

There are so many social networking sites around today and even more appearing on a weekly basis. 

If you are like me, it is likely that you are a member of more than one social network like Facebook, Twitter, MySpace, LinkedIn, etc. If you are one of the hardcore you could be a member of many, many more. 

How many hours would you have spent filling in your profiles, joining groups and updating your statuses within these social circles? It starts to add up. 

Wouldn’t it be good to be able to update all your social statuses from one place? Well you can with Ping.fm

Ping.fm allows you to send updates to all, or just a handful of your favourite sites. Updates can be made from your browser, email or sms. If you have an iPhone and are using the Twitter application Tweetie, checkout my guide on how to integrate Ping.fm with Tweetie. 

This guide will show you how to save time and be more efficient when it comes to updating your social statuses. 

Firstly, you will need to make sure you have added all your social networks. For this guide, I have only added Twitter, Facebook and MySpace. 

There are three different methods of posting – status updates, micro-blogs and blogging.. which I found a little confusing when it came to configuring my social networks. Do I set them as status only, or micro-blogging only, or both, or what? And what about updating via email? 

So I decided to test these out to see how they worked for real. Here is what I have found when testing out the various posting methods of Ping.fm. 

To check out the details go to:

http://thesocialmediaguide.com.au/2009/05/10/how-to-use-pingfm/

Social Media web traffic stats mean changes in social media direction

 When the landscape is changing so fasts in social media, a stat like 41% of social media on Facebook would be a key driver for the 2011 marketing plans.  However for me the interesting fact is the growth of the others like Ning, and Hulu. The fact that MySpace has held it own and has not declined, is a definite relook, were many had started to count them out. The flattening of Twitter trend is also one to take into consideration when planning to use it in your social media mix.  The term – Social media mix, is the key to 2011 planning, it is not longer a one tool plan as an add-on that will work.  Social Media mix is now my new mantra.

Mashables article on social media stats gives a road map to next steps.   By Jolie O’Dell 14

Facebook and YouTube are displacing rivals and taking over the social web, according to data we’ve just received from comScore.

In addition to showing massive and continued traffic growth throughout 2009 and the beginning of 2010, Facebook and YouTube continued to capture the highest volume of social web traffic. Twitter also garnered a ton of mainstream attention, helping the company increase the number of visitors to its site by fivefold over the course of the year.

Taking a look at the unique visitors charts, we see the widespread migration from MySpace to Facebook even more clearly. As of March 2010, Facebook traffic made up 41% of all traffic on a list of popular social destinations. MySpace was in second place, capturing around 24% of traffic. Gmail had 15%, and Twitter had 8%. However, during the same period in 2009, MySpace was in the lead with 38% of site visits over Facebook’s 33%.

While Gmail continues to show slow year-over-year growth and sites such as LinkedIn and Twitter experienced exponential gains over the course of the past 12 months, MySpace’s traffic has been completely stagnant. Facebook, on the other hand, has exhibited strong growth and high volumes of traffic. Take a look at the difference between site traffic in March 2009 and March 2010 for these social sites:

comScore is an acknowledged leader in digital analytics and intelligence. comScore’s data for this post are based on a hybrid of site analytics and audience measurement for U.S. users at home, work and school.”

Adding Group SMS text messages to your marketing or communications plans

 Finding ways to leverage SMS or Text marketing is always a challenge on how to do carefully selected text messages to targeted audiences.  Messages like getting a key message out to your sales force or you need to change a location or time for an event and to grow customer engagement. Broadcasting text alerts to your subscribers and have it also push to your Twitter, Facebook and website visitors in one stroke is a valuable tool to consider. Mashable recently covered this subject.

” Christina Warren  from Mashable blog has done a very good outline of a way to easily do this.

This post is part of Mashable’s Spark of Genius series, which highlights a unique feature of startups. If you would like to have your startup considered for inclusion, please see the details here. The series is made possible by Microsoft BizSpark.
 

Name: TextMarks

 Quick Pitch: TextMarks group text messaging services turn any mobile phone into a powerful marketing tool.

 Genius Idea: TextMarks makes it easy to create SMS marketing campaigns by letting users send a text message with a custom keyword of your choice to 41411. You can also use TextMarks auto-post service to send out SMS messages to subscribers and also update Facebook() and Twitter().

As the Red Cross’s efforts in raising money for Haiti proved, text messages can be a powerful way to engage others and to spread information. It’s not just about joke-of-the-day subscriptions or other nonsense that you see at 2AM on TV — real money and real causes can be publicized through text.

 

TextMarks is a service that makes it really easy to set-up a mobile campaign to broadcast messages or updates to users that opt-in to your service by first texting a keyword. 

What we like about TextMarks is that the service is easy to set-up and affordable. You can try out the service for free and send unlimited ad-supported messages each month, and ad-free plans start at $9.95 a month. For small businesses or small groups like churches or clubs, that’s a really nice option. 

We also like that you can update Twitter and Facebook with the same messages you send out to other users. That way, if you’re using messages to keep people updated with scheduling information or other time-sensitive info, the message can go out across all of your social channels.”

What other blogs are saying about you and your products.

Blogs and monitoring of blogs and what is being said about you is a hot topic these days.  How do you monitor? Do you pay to monitor? What tools are available to you to monitor blogs and what is being said about you or your company is all the discussion in the CMO’s mind.

Social Mouths blog had some good ideas of free listening posts for your products and services, beyond the paid services for social media monitoring such as Radian 6 and CrimsonHexagon. 

Here is the short list URLs and Free blog listening tools:

IceRocket

Blog Pluse

Blog line search

Google blog search

Paid Services:

Radian 6

Crimsonhexagon.

Here is the blog I was reading on the subject.

Social Mouths blog 

Do You Know What Other Blogs Are Saying About You?

listeningDo you know if you are being mentioned on other blogs? Did you know there are ways of tracking this? And, why is this important anyways?

In this post, I’ll explain why paying attention to what other blogs say is important and how to be aware of these mentions.

So let’s get started…

Why You Should Care

SEO

When you get mentioned by another blog, the author usually links back to your blog/site and as you know, getting backlinks is one of the most important things you can do to your SEO (Search Engine Optimization) as they can improve your page ranking. The search engines want to know if your site is relevant.

Sentiment

The next thing you need to worry about is sentiment. Is the comment positive or negative? Of course you don’t want people saying something negative about you or your services. When you track these mentions at least you have the opportunity to participate, maybe try to do something to turn an unhappy customer into a happy one. Damage control.

If it’s a positive mention, it is also a good opportunity to engage in the conversation.

Reciprocity

Be human. Be thankful and participate by leaving a comment or giving the post a tweet. Not to make you feel obligated but return the favor if you can, there is a good chance the other blog is somehow related to your topic.

Don’t ignore it, keep this blog in mind.

Let’s Look At An Example

Herbert from Penn State | Outreach Marketing did a very, very nice piece sharing a post from SocialMouths on his “Why Is Social Media Not Working For You” (Thanks Herbert).

Outreach Marketing

OK, so this is an extreme example and it’s not always like this, the mention can be a simple link to your blog or to a specific post. The point here is how to find this, right?

Tools

There are many tools you can use to track these mentions, feel free to share your favorite ones in the comment section of this post. Here a couple you can try:

Go to these sites and do a search based on your blog’s name or URL.

IceRocket

icerocket

BlogPulse (From Nielsen)

blogpulse

Other tools you can use are Bloglines Search or Google’s Blog Search.

Get Alerts

rss readerAll these services and most of them out there allow you to get the search results on RSS. You should subscribe and organize them on your RSS Reader. The point is to get alerts and be able to react as soon as possible, there is no point if you come back a month after the post was published.

Final Tought

The social web gives you the opportunity to engage in ways traditional media can’t but if you don’t pay attention, those opportunities are wasted.

One more thing, when you mention somebody or share a post from somebody else on your blog, make sure you do it properly so you give credit and the other end is aware of it.

Happy Listening!”

Jing is free software that adds visuals to your online conversations

Jing by Techsmith, is a tool that has captured my attention. It is a simple to use tool for instant sharing. It can be used for screen shots, videos, call outs and to show people what you are seeing on your screen with a click of a button with a linking URL.  Much better than the process of screen shot, save to word ect.  It sits on your desk top as a yellow half-moon ready for when you want to screen shot with three choices of capture, history and more.

Their website says it is to add visuals to your online conversation. There is a free version and a paid version for adding video. With the free version you also get 2 mg on Screencast which is a nice benefit.

Here is a few ways they suggest using Jing

  • collaborateCollaborate on a design project
  • share snapshotShare a snapshot of a document
  • speechNarrate your vacation photos
  • bugCapture that pesky bug in action
  • family tech supportShow Dad how to use iTunes
  • homeworkComment verbally on students’ homework
  • tidbitsPost tidbits from your life on Twitter or Facebook

What I also like is that is integrated with their other programs, that are more complex.

Screencast.com Screencast.  It not only provides free storage and instant sharing of your Jing content…it’s also a super place to share your high-quality videos, images, presentations, and all manner of digital content.

 

Snagit Snag-It . This Swiss-army knife of screen capture picks up where Jing leaves off.  Powerful image editing, scrolling window capture, cursor capture, tagging, search, and rugged good looks.

Camtasia Studio Camtasia Studio.  Jing’s big brother on the video side—and the ideal choice for creating longer, more polished screen videos. Camtasia Studio can edit your Jing videos, too.

Bing has issued best practices guidelines for SEO, SEM

Search Engine Optimization Journal is an SEO Blog that discusses Search Engine Marketing, Search Engine Ranking and Positioning for the new and advanced reader and has a very interesting article on Bing and branding your website. I found this article very interesting, since SEO and SEM have become such a part of our lives in marketing. Bing  is recommending that you take an approach that utilizes a robust social marketing element into your daily routine.  They also talk about focus on link building as a key to the success of your website.  I also was interested in the term going “unnatural” in the search engines which manipulates the system in order to achieve higher rankings. Having Bing talk about link building and other best practices will make it clearer as to your next steps with you agency or team.   Good read.

Bing Gets Serious About Link Building

Writing by Nick Stamoulis on Friday, February 26, 2010

I think one of the best things I have ever heard a webmaster blog from a major search engine say is to build your website like a brand. Bing’s exact words state: “Develop your site as a business brand and be consistent about that branding in your content”

Too many people out there get all antsy to have their internet marketing look like a recipe. If it looks like a recipe it is a recipe for disaster. Bing’s official webmaster blog states that it is very important and vital to treat your website like a brand. How would a brand build its image? If you take that step you will build your business the right way rather than just go after rankings. Rankings are important but they are not the only and final goal you should be worried about for your internet marketing campaign. Building business is the most important aspect to your SEO campaign. Bing also recommends taking an approach that really utilizes a robust social marketing element into your daily routine. Link building is very vital to the success of a website but unfortunately it is important to do it in a way that allows your business to grow and not just your rankings. Bing also refers to going “unnatural” in the search engines which states that an unnatural approach is one that blatantly attempts to manipulate the system in order to achieve higher rankings.

Bing’s exact words go as follows:
” So what does it mean to go unnatural? It means you’re trying to fake out the search engines, to try to earn a higher ranking that the quality of your site’s content dictates as natural through manipulation of search engine ranking algorithms.”

Bing hasn’t been the first search engine to come out with this type of best practice’s guide. Google has been doing it for years now just not many people want to follow it. When the top two search engines in the world layout a best practices guide on how you should conduct your search engine optimization efforts it is time to listen.

Please take a look at the Bing Webmaster Post that talks about link building and SEM, it is a great read:

http://www.bing.com/community/blogs/webmaster/archive/2009/11/20/link-building-for-smart-webmasters-no-dummies-here-sem-101.aspx